Delivery and payment
Depending on the chosen DELIVERY method, the order is
shipped as follows:
1. Delivery by Romanian Post. Delivery time: 7-10
working days. For orders placed through the ROMANIAN POST OFFICE, books are
picked up at the post office near the delivery address, with payment on
delivery.
2. Fast courier delivery. Delivery time: 24-48
hours. The parcel is delivered to your home or to the address indicated for
delivery.
Transport fees are according to the
chosen mode:
- Romanian Post (maximum 10 working days),
fee 15.00 lei
- Fan Courier (24-48
hours), fee 23.00 lei
- Cargus (24-48 hours), fee 15.00 lei
Orders over 150 lei
are shipped free of charge by Romanian Post or Cargus
Orders over 250 lei
receive free shipping by Fan Curier.
Delivery will be subject to availability. For
products in stock, delivery will be made according to the option chosen and any
additional delay will be communicated
The final price is the price of the product plus delivery
charges. No additional charge is levied on the purchase of the product in
addition to the price thus calculated.
PAYMENT for books
ordered can be made as follows:
1. Refund, when
the parcel is collected from the courier or post office
2. Card banking.
Security for online card payments is provided by PayU, Romania's leading online
payment integrator. Debit/credit cards are accepted as payment instruments:
Visa, Visa Electron, Mastercard, Maestro, JCB, DinnersClub and educational, cultural,
gift or teaching premium cards issued by Edenred, Sodexo, Up Romania. In
addition to the standard security tools (3D Secure, daily scanning and security
certificates), PayU customers benefit from the protection offered by PayU's
proprietary anti-fraud system and PCI DSS Level 1, the highest security
standard worldwide.
Bank card payment
steps:
1. Fill in the data requested in the form on the payment
page, including card details. PayU transmits this data, encrypted, to Romcard
(payment gateway), the only institution that can communicate card-related
information (such as verifying the existence of the amount in the buyer's bank
account) with Visa/MasterCard systems;
2. The amount of the transaction is blocked in the
buyer's account (not debited) and you receive a notification;
3. If you have activated your card in 3D Secure, a window
will appear asking for your password (this information is also managed by the
gateway together with the card-issuing bank);
4. Afterwards, the transaction is returned to PayU where
it goes into anti-fraud. In other words, PayU ensures that the transaction is
not fraudulent, that the card or the data on the card has not been stolen, that
the cardholder or a person authorised by the cardholder initiated the
transaction;
5. Next, the shop is automatically notified that payment
has been made;
6. In the last step, the shop confirms the delivery and
the amount is debited from your account.